Making a complaint or enquiry
To Heathrow:
Heathrow have a more comprehensive complaints service than City. Here are the details:
by post
Flight Evaluation Unit,
Second Floor Meridian,
The Compass Centre,
Nelson Road,
London Heathrow Airport,
Hounslow TW6 2GW
By e-mail
By telephone
0800 344 844
Please note that this freephone number is an answerphone. Please leave your name, contact details and brief details of your enquiry. A member of the FEU will contact you as soon as possible.
To London City:
contact the Environment Manager at:
London City Airport, City Aviation House, Royal Docks, London E16 2PB
Email: environment@londoncityairport.com
Or call +44 (0)207 646 0200
Alternatively use the London City Airport Website: www.londoncityairport.com . Click on 'corporate' and then under Environment, click on 'Complaints and Enquirires'.
To the Civil Aviation Authority (CAA) - information or complaints concerning flight paths:
Directorate of Airspace Policy, K6 G7, CAA House, 45-59 Kingsway, London WC2B 6TE
Email: http://complaints@caa.co.uk/Our-work/Make-a-report-or-complaint/
tel: 020 7453 6599
To the CAA Information Department:
Tel: 020 7379 7311
